SHOPPING CART
your cart is empty
 
home about contact products Testimonials Blog
 
 
style & approach
training courses
free report
franchisees
franchisors
small business owners
 
subscribe to newsletter
enter your email address

 
Recent Posts
Customer Service and Sales: 7 reasons why customer services affects your bottom line
Most businesses are so focused on getting new clients in the door that they forget how important it ...
Achieve More with Effective Time Management
Do you always seem strapped for time? Do you feel that you can never fit everything you want to do ...
 
Categories
"Piggy" stories
Communication
Customer Service
Franchising
Leadership
Marketing
Sales
 
 
 
Testimonials


XDXDXD

XD XD XD


XD


Fresh, new ideas

Ideas presented in a fresh, new, professional way.  JR recently attended our Small Business Secret Weapons ~ Revealed workshop


JR - Master Networker


Straight to the point

Dawn was straight to the point and delivered really useful information quickly.  Randal recently attended our Small Business Secret Weapons~ Revealed workshop


Randal Adamson - Server World


Drilling right down to the details

I learned some really useful tools & techniques in Dawn's session - things I can take right back to work & put into practice right away.


Judeth Wilson - Upfront Communications


There IS a sales person in me!

“This course has made me feel that there is a sales person in me!”


 


Nikhil Paranjape - Process Leader, WIPRO, India


Breath of Fresh Air


“Dawn Russell is a breath of fresh air in the corporate training world. After 17 years in business I was feeling a little stale but in only an hour and a half in my studio, Dawn gave me the ideas and tools to open up new markets and reminded me what a great business I have! Thank you Dawn for practical, down to earth advice that I can implement quickly and effectively to increase the income of my photographic studio.”


Liz van der Zanden - Director, Studio Classique, Perth


Back to the Basics

Corina enjoys going back to the business basics we instinctively know but often lose sight of when we work hard in the business instead of on the business.


Corina Koest - Croissant Express


Empowering Staff
“I needed to increase revenue & wanted to gain staff buy-in to the concept.  Dawn customised a sales training session to meet my exact needs.  The way in which she set the scene, broke down the problem & skilfully asked open questions empowered the staff to independently generate ideas to help us grow the business as a team.  In the 8 weeks since we held our staff training session, the average sales transaction has increased by more than we targeted. 

I would highly recommend Dawn & Carcassonne for sales, marketing & customer service training or consulting within the franchise & small business sector.  She really understands how to address small business needs at a grass-roots level.

Corina Koest, Proprietor - Croissant Express Fremantle

 
 
FREE MARKETING REPORT  
 
SUBSCRIBE TO OUR RSS FEED   FIND US ON FACEBOOK   FOLLOW US ON TWITTER   FOLLOW US ON LINKEDIN
 
TERMS & CONDITIONS | PRIVACY POLICY | RETURNS POLICY | SITE MAP | RESOURCES